Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, submit a free score request, or contact us. This includes your name, email address, phone number, business name, website URL, and industry.

We also automatically collect certain information when you use our services, including IP address, browser type, pages visited, and interactions with our platform.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI visibility auditing services
• Send you audit results, reports, and service communications
• Notify you of score changes, alerts, and recommendations
• Process transactions and send related information
• Send marketing communications (you may opt out at any time)
• Respond to your comments, questions, and customer service requests

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (e.g., email delivery, payment processing, CRM)
• GoHighLevel (GHL) for CRM and communication services, subject to their privacy policy
• Analytics providers to help us understand how our services are used
• Law enforcement when required by law or to protect our rights

4. AI Platform Queries

As part of our service, we query third-party AI platforms (including OpenAI, Anthropic, Google, and others) using your business name and location to assess your AI visibility. These queries are made using our API credentials and are subject to each platform's terms of service and privacy policies.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at privacy@discoverymax.ai.

6. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Your Rights

Depending on your location, you may have rights including: access to your personal data, correction of inaccurate data, deletion of your data, objection to processing, and data portability. To exercise these rights, contact privacy@discoverymax.ai.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@discoverymax.ai or (480) 351-6194.